Your First Visit

Your first appointment, step by step

No surprises. No rushing. A ninety-minute appointment designed to give you and your doctor the full picture.

Join the New Patient Waitlist
New patient arriving at the Birdwell & Mutlak entrance

Your path

Three steps to your treatment plan

  1. 01

    Join Our New Patient Waitlist

    Due to high demand, we're not always able to respond right away. Join the waitlist online and we'll reach out as space opens up to find a time and doctor that fit.

  2. 02

    Meet With Your Matched Doctor

    Dr. Brandon Birdwell or Dr. Haidel Mutlak — you choose. Your first visit includes a full exam, X-rays, and a doctor-led treatment presentation.

  3. 03

    Begin Your Treatment Plan

    Leave with a clear roadmap. Questions answered. Timeline understood. No pressure to decide on the spot.

What to expect

What happens during your ninety minutes

Your first appointment is longer than most practices allow — by design. We complete a comprehensive exam, full-mouth X-rays, periodontal charting, and oral cancer screening. Your doctor reviews findings with you directly, not through an assistant.

You leave knowing exactly where you stand. If there's work to do, you understand why. If there isn't, we'll tell you that too.

See Our Services
Smiling patient relaxing in the treatment chair

Before you arrive

A few details to make your visit seamless

Location

Our office is in Thompsons Station with dedicated parking steps from the entrance.

Arrive Early

Plan to arrive ten minutes before your scheduled time to complete check-in.

Nitrous Oxide Available

If you experience dental anxiety, mention nitrous oxide when you request your appointment. We'll have it ready.

Payment Options

Insurance, CareCredit, and our Membership Plan — ask at booking which path fits your situation.

See Membership Details

Complete your forms before you arrive

After your appointment is confirmed, you'll receive an email from our office. Click My Account to log in, complete your patient forms, and make payments online — all before your first visit.

My Account

Ready to Take the First Step?

We're welcoming new patients! Due to high demand, we're not always able to respond right away — join our waitlist and we'll reach out as space opens up.

Join the New Patient Waitlist

Existing patient looking for a sooner opening? Call us at 615.550.4620